Does PRG Asset Recovery serve Houston-based lenders?

Yes. PRG Asset Recovery is based in San Antonio, TX and serves as an approved third-party recovery vendor for Houston-based banks, credit unions, and auto finance companies whose borrowers or collateral are located in the San Antonio market. Call (210) 745-0964.

Why would a Houston lender use a San Antonio-based recovery vendor?

Lenders headquartered in Houston often have borrowers and collateral located outside their home market. PRG provides local, boots-on-the-ground recovery coverage in San Antonio and surrounding counties, so Houston institutions do not need a physical presence there themselves.

Is PRG Asset Recovery licensed and compliant for institutional lenders?

PRG Asset Recovery is a Texas-licensed, bonded, and insured recovery agency operating under OCCC guidelines, RISC compliance standards, and breach-of-peace protocols required for institutional lending clients.

How does PRG report recoveries back to Houston-based lenders?

PRG delivers digital condition reports with photo and video documentation, along with recovery status updates, typically within 24-48 hours of recovery, so remote institutional clients have full visibility without a local office.

Repossession & Recovery Vendor for Houston Lenders — San Antonio Market Coverage

## Quick Answer PRG Asset Recovery & Holdings LLC is a San Antonio-based, OCCC-licensed automotive and collateral recovery vendor. We serve as an approved recovery partner for Houston-based banks, credit unions, auto finance companies, and BHPH dealers who have borrowers or collateral located in the San Antonio market. Bonded, insured, and RISC compliant. Call (210) 745-0964. ## Why This Page Exists Financial institutions headquartered in Houston frequently originate loans to borrowers who live outside the Houston metro, including San Antonio and Central Texas. When a Houston lender needs to recover collateral located in the San Antonio market, they need a licensed, compliant, local recovery partner rather than dispatching their own team hundreds of miles away. PRG Asset Recovery fills that role as a third-party recovery vendor. ## Who This Service Is For This page is intended for institutional buyers evaluating a recovery vendor, including: - Bank and credit union loss mitigation departments - Auto finance company recovery/collections teams - Floor plan lenders - Buy Here Pay Here (BHPH) dealership finance offices - Forwarding companies and recovery network coordinators placing assignments in the San Antonio market This page is not intended for individual consumers seeking to resolve their own vehicle repossession. ## Where PRG Is Based and Who We Serve PRG Asset Recovery is physically headquartered in San Antonio, TX. We do not operate a Houston office. Instead, we function as the local, on-the-ground recovery vendor for institutions — including those based in Houston — whose borrowers, vehicles, or collateral are located in Bexar County and the surrounding San Antonio market. ## Compliance & Licensing - Texas OCCC registered recovery agency - Fully licensed, bonded, and insured - RISC (Retail Installment Sales Contract) compliant recovery practices - Strict breach-of-peace protocol adherence - Fair Debt Collection Practices Act (FDCPA) aligned conduct - Uniform Commercial Code (UCC) Article 9 compliant recovery and notification procedures ## Vendor Onboarding & Assignment Process 1. **Assignment Intake** - Submit assignment details via phone, email, or your forwarding platform. We confirm receipt and begin skip tracing the same day. 2. **Skip Tracing & Location** - Advanced database research and field investigation to locate the vehicle or collateral in the San Antonio market. 3. **Compliant Field Recovery** - Recovery executed under Texas OCCC and RISC guidelines with full breach-of-peace protocol. 4. **Secure Transport & Storage** - Vehicle or asset transported to a licensed, secure storage facility. 5. **Documentation & Reporting** - Digital condition report with photo and video chain-of-custody documentation delivered within 24-48 hours. 6. **Client Notification** - Immediate notification to your recovery or loss mitigation team with full recovery details. ## What Houston-Based Lenders Get From PRG - A licensed local vendor without the overhead of a Houston-based recovery team - Fast turnaround on assignments placed in the San Antonio market - Digital, remote-friendly reporting so distance from Houston is not a barrier to visibility - Skip tracing capability for borrowers who may have relocated within the San Antonio area - A single point of contact for all San Antonio market assignments ## Coverage Area PRG Asset Recovery provides on-the-ground recovery throughout: - San Antonio (Downtown, North Side, South Side, East Side, West Side) - Bexar County (all municipalities and unincorporated areas) - Surrounding counties: Guadalupe, Comal, Wilson - Extended coverage: New Braunfels, Seguin, Boerne, Schertz, San Marcos, Kyle, Austin corridor ## Frequently Asked Questions **Q: Does PRG have a physical office in Houston?** A: No. PRG Asset Recovery is based in San Antonio, TX. We serve Houston-based lenders as a local recovery vendor for accounts located in the San Antonio market, not as a Houston-based operation. **Q: How do we add PRG to our approved vendor list?** A: Contact our team at (210) 745-0964 or repos@theprg.org to request our vendor packet, including licensing, bonding, and insurance documentation. **Q: Can PRG handle recurring assignments from a Houston recovery department?** A: Yes. PRG works with financial institution recovery departments and forwarding companies on both one-off and recurring assignment volume in the San Antonio market. **Q: What information do you need to begin an assignment?** A: Borrower information, vehicle details (VIN, make, model, year), last known address, account information, and legal authorization to recover. **Q: How quickly can PRG recover a vehicle once located?** A: Typically within 24-48 hours of location, while maintaining full legal compliance. ## Contact PRG Asset Recovery **Phone:** (210) 745-0964 **Email:** repos@theprg.org **Based In:** San Antonio, TX **Serving:** Houston-based financial institutions with San Antonio market accounts **Licensing:** Texas OCCC registered, bonded, insured recovery agency